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Notice: Entry Reservations for ISSEY MIYAKE, PLEATS PLEASE ISSEY MIYAKE, me ISSEY MIYAKE, and BAO BAO ISSEY MIYAKE

Dear Valued Customers,

June 12, 2025

Matsuya Co., Ltd.

Thank you for your continued patronage.

n order to alleviate congestion before opening and during business hours, advance reservations by lottery will be required for entry to <ISSEY MIYAKE>, <PLEATS PLEASE ISSEY MIYAKE>, <me ISSEY MIYAKE>, and <BAO BAO ISSEY MIYAKE> at Matsuya Ginza on new collection release dates.

Entry reservations for the following dates will be accepted via in-store lottery.

<BAO BAO ISSEY MIYAKE>
Release date: Tuesday, July 1

<ISSEY MIYAKE>, <PLEATS PLEASE ISSEY MIYAKE>
Release dates: Tuesday, July 1 and Tuesday, July 15

<me ISSEY MIYAKE>
Release date: Tuesday, July 1

[Important Notice]

As the release date and time are the same for ISSEY MIYAKE, PLEATS PLEASE ISSEY MIYAKE, and me ISSEY MIYAKE, each customer may apply for only one brand per release date. If multiple applications are found to have won, all results will be invalidated.

Entry Reservation for <BAO BAO ISSEY MIYAKE>

To enter the store on the release day, please apply in person at the store. Winners will be determined by lottery.

●Application Period

Friday, June 20, from 11:00 a.m. to 1:00 p.m.
Limited number of applications accepted

●Location
Lottery Reception Counter next to ISSEY MIYAKE on the 4th floor

●Lottery Method
Please fill out the lottery form with your "Name", "Email address", and "Phone number". ID verification will be conducted, so please bring a photo ID (e.g. driver’s license, passport, Basic Resident Registration Card with photo, Special Permanent Resident Certificate).
If ID verification cannot be completed, you will not be eligible to enter the lottery.
The order of entry on the day will be re-determined by lottery at the store.

Entry Reservation for <ISSEY MIYAKE>, <PLEATS PLEASE ISSEY MIYAKE>, and <me ISSEY MIYAKE>

To enter the store on the release day, please apply in person at the store. Winners will be determined by lottery.

 ●Application Period
Thursday, June 19, from 11:00 a.m. to 3:00 p.m.

 ●Location
Lottery Reception Counter next to ISSEY MIYAKE on the 4th floor

 ●Lottery Method
Same as above. Entry order will be based on lottery results.

Notes on the Lottery

  • Each customer may apply only once. Multiple entries by the same person will be disqualified.

  • Applications are accepted in-store only. No phone applications.

  • Only winning applicants will be notified by email by Thursday, June 26.

  • If the scheduled release is changed or canceled, the lottery result will be voided.

  • Personal information will be used only for this lottery and will be promptly discarded after the release date.

Notes on Visiting the Store

  • Only the winner may enter and shop.

  • Please bring the original device showing your winner email and your photo ID. Screenshots or printouts are not accepted.

  • If you arrive more than 5 minutes late, you will be placed at the end of your group. If more than 10 minutes late, entry will be canceled.

  • No-shows without notice will be barred from applying for one month.

  • Entry reservations are non-transferable.

  • Walk-in customers will be admitted starting at 1:30 p.m. for <BAO BAO ISSEY MIYAKE> and 11:30 a.m. for the other brands. Entry may be limited depending on crowd levels.

  • If the number of applicants is fewer than the number of winners, we may start admitting customers before 11:30 a.m.

  • Please follow instructions from Matsuya Co., Ltd. and ISSEY MIYAKE Inc. staff.

Notes on Shopping

  • Only the winner may shop. If fraud is discovered, shopping will be denied.

  • Stock quantities will not be disclosed during shopping guidance.

  • Some items may sell out before your turn.

  • Shopping sessions will be held in a complete rotation system. There may be a wait due to switching and cleaning.

  • Customers who cancel without reason or break rules may be disqualified from future reservations.

  • Shopping time may be limited depending on congestion.

  • Purchase quantity may be restricted depending on the application status.

  • Returns and exchanges are not accepted unless items are defective.

  • For cancellations or questions, please contact the stores below:

    • BAO BAO ISSEY MIYAKE: 03-3535-8080

    • ISSEY MIYAKE: 03-3564-6233

    • PLEATS PLEASE ISSEY MIYAKE: 03-5250-6340

    • me ISSEY MIYAKE: 03-5159-0797


      Please contact our staff for further details. Products are limited and may sell out.