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Information Desk

Customer Service Counters

Located on the 1st Floor: Main Information Desk and Kyobashi Entrance Information Counter

Floor Map →

If you need help navigating the store or have any questions while shopping, please don’t hesitate to visit our information counters. Our staff will be delighted to assist you.

In-Store Announcements

If you become separated from your party, please inform a nearby staff member. We will make an announcement over the store’s public address system to help you reconnect.

Lost & Found

If you have lost an item, kindly speak with a nearby staff member. We will promptly contact our Lost & Found department on your behalf.