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Discover your own luxurious moments at "GINZA,"
a place where special time unfolds.
THE GINZA LOUNGE
The moment you step inside, you'll find a special space that lets you forget the hustle of everyday life.
Thoughtfully curated interiors, soft light, and subtle tones come together in perfect harmony, offering a moment of calm sophistication. We look forward to welcoming you to this timeless, refined space in the heart of Ginza.
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The New Stage, New Luxury
Continuing Trust,
A New Era of Luxury.
For many years, Matsuya Ginza's personal shopper salon has nurtured customer trust. Carrying forward a tradition of excellence, we now welcome you to the Ginza Sanwa Building, where sophistication is redefined through impeccable service and a thoughtfully redesigned space.
Please relax and enjoy your special time. We invite you to visit our newly reborn VIP lounge at your earliest convenience.
Photo Gallery
Lounge interior
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Eligible Visitors
Those who possess a "Royal Pass" (valid from March 2026 - February 2027) issued by Matsuya Ginza personal shoppers in their own name.
Opening Hours
Open: 11:00 AM - 7:00 PM
(Last entry: 6:30 PM)
Closed: According to Matsuya Ginza's schedule.
For the Latest Operating Hours
For the most up-to-date information, please check the URL following: https://www.matsuyaginza.com/jp/theginzalounge/hours
Check Current Crowd Status
To help you plan your visit with ease, real-time lounge occupancy information is available below.。
Location
Ginza Sanwa Building
4-6-1 Ginza, Chuo-ku, Tokyo 104-0061
View on Google Map
Access:
1-minute walk from Ginza Station on the Tokyo Metro Ginza Line, Marunouchi Line, or Hibiya Line.
3-minute walk from Ginza-itchome Station on the Tokyo Metro Yurakucho Line.
4-minute walk from Higashi-Ginza Station on the Toei Asakusa Line or Tokyo Metro Hibiya Line.
8-minute walk from Yurakucho Station on the JR Yamanote Line or Keihin-Tohoku Line.
Facilities & Services
Drink Service | Complimentary coffee, tea, soft drinks, and more |
Facilities | Free Wi-Fi / Restrooms |
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Important Notes for Use
Please be sure to present your “Royal Pass” upon entry. Guests without a valid pass will not be permitted to use the lounge.
In the event that the lounge is at full capacity, you may be asked to wait. We kindly ask that you check the current crowd status via the system above before your visit.
The information on this page is current as of July 2025. Please note that contents are subject to change or termination without prior notice
"THE GINZA LOUNGE" Facility Usage Rules
To ensure a comfortable and relaxing experience for all guests, we have established the following rules for using our facility. Thank you for your understanding.
When using the lounge, you must present a valid "Royal Pass" issued by Matsuya Ginza personal shoppers at the lounge reception. If you do not have the card, you will not be able to use the lounge.
Lounge use is limited to once per day (up to 1 hour). If you use the lounge for an extended period, a staff member may speak to you.
Entry may be restricted during crowded times.
You may bring up to two accompanying guests per visit. When entering, please always check in with your accompanying guests
Reservations are not accepted. Please come directly to the lounge.
Smoking is strictly prohibited throughout the lounge.
Please refrain from consuming any food or beverages other than those provided within the lounge. (Excluding food and beverages for babies and young children).
Please do not take any food, beverages, or amenities provided within the lounge outside.
To use the Wi-Fi service, you must agree to the "Matsuya Ginza Free WiFi Service Terms of Use" which are separately stipulated.
For hygiene reasons, pets are not permitted to enter the lounge. (Excluding service animals.)
If any of the following actions occur, you may be asked to leave and may be denied future use of the lounge:
Making phone calls on mobile phones, recording, taking photos, live streaming, or using electronic devices that make noise.
Business negotiations, solicitations, sales activities, signing petitions, or political activities.
Acts that violate public order and morals.
Acts that disturb other guests, such as loud conversations.
Intentionally damaging the facility's equipment or property.
Any other acts deemed malicious.
Please be responsible for managing your valuables and personal belongings. The lounge will not be held responsible for any theft or loss.
Lost items will be stored for a certain period, and unclaimed items will be submitted to the nearest police station.
Due to unavoidable circumstances, operating days, hours, and service content may be changed or suspended without prior notice.
This lounge is also available to customers who possess eligible cards issued by JCB Co., Ltd.
Some service offerings may differ from "Salon de Ginza" on the 4th floor of the main building.
These terms of use are subject to change without prior notice.
Inquiries regarding "THE GINZA LOUNGE": Please contact your personal shopper representative.
(As of August 2026)

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