CONTACT

Thank you for shopping at matsuyaginza.com.

If you wish to contact us, please make sure to include the following information:

• Full name

• Email address

For post-order inquiries, please make sure to include the following information:

• Order number

• Email address used at time of order
  *If email address is different

We may be unable to respond to your inquiry if this information is not provided.
Thank you for your cooperation.

Customer Service

TEL : 050-3172-1388
email : cs@matsuyaginza.com
Inquiries may be replied to in Japanese.

Business hours: 10:30 - 18:00

*Except weekends, national holidays and New Year's holidays.
For inquiries pertaining to Matsuya or Matsuya Ginza, please contact from Matsuya's inquiry form or call 03−3567−1211