Shipping: Orders are typically shipped within approximately 3–10 days after the order is placed (excluding weekends, public holidays, extended holiday periods, and the year-end/New Year holidays). As shipping times may vary depending on product availability and order volume, we recommend placing your order in advance of needing it. A flat-rate shipping fee of ¥660 (tax included) applies nationwide within Japan. (Certain items are subject to additional shipping charges)
About Pickup:Items are available for pickup once you receive the "Your order is ready for pickup" email. *The time required for items to become available varies depending on the product type and inventory status. For more details, please check the "FAQ" section.
Tax-Free shopping:Overseas customers can order in advance and qualify for tax free purchase. You can order online anytime, anywhere, whether you're at home, in a hotel, on a bullet train, or waiting at the airport. Items can be picked up at the dedicated pickup counter on the 4th floor of Matsuya Ginza during your stay in Japan.
