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Click & Collect

Matsuya Ginza, renowned for its century-long heritage and prime location in Tokyo's Ginza district, has recently launched matsuyaginza.com - Japan's first omnichannel platform exclusively dedicated to luxury brands. The new service allows for product reservation online and fast-track Click & Collect in-store.

matsuyaginza.com has recently introduced a "Click & Collect" service, bridging our physical store with the digital sphere. This convenient service allows you to pre-order and reserve items online, which you can later pick up at our store (pickup counter open from 11 am to 8 pm). It enables you to shop conveniently from anywhere and at any time.

For overseas customers planning a trip to Japan, you can also pre-order items for tax-free purchase upon arrival. Simply select your desired items online from the comfort of your home, schedule a pickup date and time, and collect your purchases at our Pickup Counter on the 4th floor of Matsuya Ginza when you arrive in Japan.

With "Click & Collect," you can skip the queues and avoid shipping costs. We encourage you to take full advantage of this service and look forward to serving you at our Pickup Counter.

For more information on duty-free shopping, please visit the "Tax-Free Shopping" page in our Frequently Asked Questions.

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