Shipping: Orders are typically shipped within approximately 3–10 days after the order is placed (excluding weekends, public holidays, extended holiday periods, and the year-end/New Year holidays). As shipping times may vary depending on product availability and order volume, we recommend placing your order in advance of needing it. A flat-rate shipping fee of ¥660 (tax included) applies nationwide within Japan. (Certain items are subject to additional shipping charges）
About Pickup：Items are available for pickup once you receive the "Your order is ready for pickup" email. *The time required for items to become available varies depending on the product type and inventory status. For more details, please check the "FAQ" section.
Tax-Free shopping:Overseas customers can order in advance and qualify for tax free purchase. You can order online anytime, anywhere, whether you're at home, in a hotel, on a bullet train, or waiting at the airport. Items can be picked up at the dedicated pickup counter on the 4th floor of Matsuya Ginza during your stay in Japan.
